Draft. Anything marked “to be confirmed” is a business decision that hasn’t been made yet, and these pages still need a lawyer’s review before ScanPing takes an order.
Legal
Shipping and delivery
Where a ScanPing pack can go, how long it takes to get there, and what to do once it has.
Where we deliver
To addresses in India. For bulk orders, housing societies and fleets, message support first.
What arrives
A pack of two stickers: one for the windscreen and one for the rear glass. Each has its own code, and neither does anything until you link it to a vehicle on your account.
How long it takes
- Dispatch: within 2 working days after order confirmation
- Delivery: 3–7 working days after dispatch
- Courier and tracking: our courier partner may vary; orders ship through the logistics partners ScanPing selects
What it costs
- Delivery: free
- Cash on delivery: not available
If it doesn’t arrive
If your pack hasn’t arrived by the end of its delivery window, or arrives damaged, message support with your order number. Damaged and wrong packs are covered in the refund policy.
When it arrives
Sign in, pick your vehicle, then scan the sticker or type the code printed on it; it takes about two minutes. Then stick it on. The help page shows where.